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Privacy Policy


We are serious about protecting the privacy of our visitors. We use information collected about you only as permitted in this Privacy Policy. This is our privacy policy, but please be aware that should you follow a link to another Web site, you are no longer covered by this policy. It’s a good idea to understand the privacy policy of any Web site before sharing personal information with it.

Who processes your personal data?:
Your personal information will be collected, processed, stored and used by us, and passed to and processed by our subsidiary and/or affiliated companies and other data processors acting under contract with us. Personal data contributed by or collected from visitors may be stored and processed in Canada or any other country in which we or our affiliates, subsidiaries or agents maintain facilities, and by using our site, you acknowledge and agree that you may be transferring your personal data outside of the country in which you have contributed it, and that you consent to any such transfer of information outside of your country. These countries may not have similar data protection laws to those that apply in your country. However, if we transfer your personal data outside of your country in this way, we will take steps to ensure that your privacy rights continue to be protected in compliance with applicable data protection law and this Privacy Policy.

The information we gather:
At various times you may contribute your personal data to us. For example, in order to process a request or inquiry you may make concerning a transaction. You may also contribute personal data to us at other times, such as when registering for technical support.

How we use your personal data:
Your personal data will be used to provide and promote our site, to provide user support, and for any other purposes referred to in this Privacy Policy.

We will also use the personal data visitors provide to us to contact the visitor from time to time with critical user or service updates, and to send other messages that are integral to the service we provide on the site. If you have made a purchase or opened a support ticket on the site, we must always be able to e-mail operational information about your use of our products and services to you.

Your personal information is not shared with third parties, except: 1) in the case of special promotions by us, or one of our partners, about which you’ve requested to be notified; 2) where a third party performs services on our behalf and has agreed to keep such information confidential (such as the processing of your credit card payment); and 3) our Affiliates, but only for the purpose of performing this Agreement.

In the event that we or the site are acquired by a third party, your personal information may be transferred to any such acquiror.

Newsletters:
As a visitor to the site, you will receive our notices from time to time, which is an integral part of the service we provide.

Surveys:
Surveys are another method by which we gather information about our visitors. From time to time, we request visitor’s input in order to evaluate potential products and services. The decision to answer a survey is completely yours. We use information gathered from surveys to improve our products and services.

How Do We Protect Your Personal Information Once We Have It?:
We take appropriate technical and organizational measures to guard against unauthorized or unlawful processing of your personal data and against accidental loss or destruction of, or damage to, your personal data. While no computer system is completely secure, we believe the measures implemented by our site reduce the likelihood of security problems to a level appropriate to the type of data involved. We have security measures in place to protect our user database and access to this database is restricted internally. However, it remains each visitor’s responsibility:

1. to protect against unauthorized access to your use of the site;
2. to ensure no-one else uses the site while the user’s machine is “logged on” to any site service;
3. to log off or exit from site when not using it; and
4. where relevant, to keep his/her password or other access information secret.

All personal information is stored on a secure server. We do not store credit card numbers or related identifying information on any site server. All such information is stored by our credit card processing partner, on their secured servers, and is protected via its proprietary methods. Please remember that many services and transactions are performed by our business partners. Our privacy policy and our security or common practices do not apply to third-party companies.

Changes to this Privacy Policy:
We reserve the right to change this Privacy Policy from time to time, and post the new version on the site. When we do so, we will notify you on the home page of the site and the new version of this Privacy Policy will take effect, and will govern all site services and your relationship with us:

1. commencing 2 weeks after the date of posting;
2. if earlier, when (following posting of the new Privacy Policy) you make an inquiry or otherwise interact with us or another visitor; or
3. immediately upon the date of posting, if the changes are not to operative provisions, or not capable of adversely affecting you – examples of which would include, without limitation, changes to contact details referred to, or the refinement of provisions that are already included, in this Privacy Policy.

How long will we keep your personal data?
We will retain your personal data only as long as is necessary for the purposes to which you consent under this Privacy Policy, or as is required by applicable law.

Disclosure for legal reasons:
Your personal data may be disclosed if we or an entity processing your data on our behalf are compelled to do so by law, or receive a valid, legally compliant request by a law enforcement or governmental authority.