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Technical Support

Ryan Alexander

Ryan Alexander

Technical Support
1-888-580-3274 Ext 703


If you have a technical issue involving rendering performance, crashes or other bugs with FxFactory and our plugins please CLICK HERE to submit a system profile and detailed description of the problem directly to Noise Industries (FxFactory v4.0.5 or newer required.)
If your issue involves the usage of our software and you cannot find the answer by searching our Knowledge Base, User Guides, or Community Forum, then please submit a technical support ticket below using the email address you used to purchase your license. We will answer support tickets of trial users but priority support will given to license holders. We will do our best to respond via the ticket system within 48 hours Monday to Friday.
Thank you.
Ryan Alexander, Technical Support Coordinator

Submit a Tech Support Ticket


*If you have submitted a ticket in the past under this email address,
you must log in to create a new ticket.

*Users of full product versions are given first priority for free tech support.








Group & Educational Sales

Mike Chan

Mike Chan

Group & Educational Sales
1-888-580-3274 Ext 710



Contact Mike using the form below.





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Marketing

Dennis Dashwood

Dennis Dashwood

Marketing Director
1-888-580-3274 Ext 701


Contact Dennis using the form below.